Shipping Policy
Our goal is to ensure your order reaches you quickly, safely, and reliably.
Processing Times
Orders are typically processed within 1–2 business days (excluding weekends and holidays) after payment has been received and confirmed. During busy periods, processing may take slightly longer, but we will keep you updated if there are any delays.
Shipping Rates
We offer free next-day delivery across the UK on all orders unless otherwise specified at checkout. For special delivery services (e.g. weekend or timed delivery), additional charges may apply.
Delivery Estimates
All UK orders are shipped using trusted couriers. Estimated delivery times:
- ✔ Standard UK Delivery: Next Business Day
- ✔ Weekend Delivery: Available upon request (additional cost may apply)
Please note, delivery times may vary during peak seasons or due to courier delays outside of our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number and courier details. You can use this to monitor the progress of your delivery.
International Shipping
At this time, we only ship within the United Kingdom. We are working on expanding to international markets in the near future.
Failed Deliveries
If a delivery attempt is unsuccessful due to an incorrect address or recipient unavailability, the courier may reattempt delivery or return the package to us. In such cases, additional shipping fees may apply for reshipment.
Contact Us
For any questions about your order or our shipping policy, please contact us at support@cyclonair.com.